Terms of Service


Please read carefully before using kenclaudelambert.com. These Terms and Conditions govern the sale of merchandise by Atelier Ken Claude Lambert Inc. Sales are available only for purchases exclusively within Canada and the Continental United States. Your use of kenclaudelambert.com to purchase merchandise or otherwise indicates your agreement to follow and to be bound by these Terms and Conditions, our Privacy Policy, our Disclaimer and other notices which may be posted on kenclaudelambert.com and all applicable laws and regulations. Any user who does not comply with the terms listed below should not continue to browse or use services of kenclaudelambert.com. Atelier Ken Claude Lambert's order confirmation and these Terms and conditions shall be the final and integrated agreement between Atelier Ken Claude Lambert and you on the on the matters contained in these Terms and Conditions.

Authenticity Guarantee

Atelier Ken Claude Lambert guarantees the authenticity of all products purchased on kenclaudelambert.com. Every item is delivered with a certificate of authenticity.

Governing Law

This website is controlled and operated by Atelier Ken Claude Lambert Inc. located in the city of Vancouver, Province of British Columbia, Canada. Any disputes between this website and a visitor or customer must be resolved in a competent legal court of law in the city of Vancouver, province of British Columbia, Canada. Atelier Ken Claude Lambert records evidence of all transactions between kenclaudelambert.com and its customers. In the event of a dispute between kenclaudelambert.com and one of its customers relating a transaction, the data recorded by kenclaudelambert.com shall be treated as evidence of the details of the transaction.

Prices and Payments

The prices of Atelier Ken Claude Lambert products are indicated in CA$, excluding taxes and shipping costs. Kenclaudelambert.com charges federal and provincial taxes to QC customers, federal taxes to other Canadian provinces and no taxes for US orders as required by applicable law. Orders are shipped from our offices in Vancouver, British Columbia, Canada. International shipments may be subject to duties and/or fees, which are determined by the appropriate government agency. Buyers are fully responsible if shipments are subject to duties, taxes or brokerage fees upon arrival. Atelier Ken Claude Lambert reserves the right to modify the price of products offered on the Site at any time without prior notice to the customer. The customer will be charged the prices displayed on this Site at the time the order was confirmed provided that the products are available at that time. The customer is required to pay for any order placed on the Site immediately upon confirmation. At the moment we can only accept payment by credit cards or PayPal. Be sure to provide us with the exact credit card number, expiration date, PIN number, security code and billing address that your credit card issuer has on file. Your order will only be dispatched once Atelier Ken Claude Lambert has verified your payment method, verified the provided information and received authorization to process your payment. The customer’s credit, charge or debit card will only be charged when their order is dispatched. If any of the products in the order are unavailable, Atelier Ken Claude Lambert will only charge the price, taxes and shipping costs for the goods available.

Limitations of Liability

Under no circumstance whatsoever shall Atelier Ken Claude Lambert Inc. be liable for any loss arising out of or in connection with the use of the website kenclaudelambert.com. Other than as required by applicable consumer protection law or insurance law, if any, in no event will Atelier Ken Claude Lambert be liable for errors or omissions in this information or for any losses or damages, direct, indirect, incidental, special or consequential resulting from your use or misuse of, or reliance on, any such information. Atelier Ken Claude Lambert may process your personal data without your consent when such processing is necessary to comply with applicable laws and regulations or to provide you with services you requested, including the purchase of products on kenclaudelambert.com. Products ordered by customers will remain the property of Atelier Ken Claude Lambert until Atelier Ken Claude Lambert has received full payment thereof. If there is any problem with payment, the customer is responsible to return the goods received to Atelier Ken Claude Lambert immediately upon request.

Disclaimer

Rarely do we encounter identical gemstones, diamonds or pearls; therefore Atelier Ken Claude Lambert creations are one of a kind. When ordering one or more of the same item, the gems might slightly differ from the online picture. While jewels shipped should match in basic form, shape, and appearance, there is always a chance that models will be updated with the most resembling set of gems. The differences might not be visible to the naked eye. If there are any inquiries concerning the disclaimer please do not hesitate to contact ken@kenclaudelambert.com. While every effort is made to ensure that the color, design, and style of the jewel displayed on kenclaudelambert.com are representative of the original products, slight variations may occur for technical and other reasons.

Security Measures

Kenclaudelambert.com utilizes the latest version of Secure Socket Layer Technology [SSL] to encrypt your personal information. We have also adopted physical, electronic and administrative security measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access and against other unlawful forms of data processing, as provided in our Privacy Policy. Nevertheless, Atelier Ken Claude Lambert does not guarantee that the security measures adopted for the protection of the transmission of data and information through kenclaudelambert.com will prevent or exclude any risk of unauthorized access or loss of data. It is advisable that your computer is equipped with software devices for the protection of network data transmission and receipt (such as updated antivirus systems) and that your Internet service provider takes appropriate measures for the security of network data transmission (such as, firewalls and anti-spam filtering).

While Atelier Ken Claude Lambert takes commercially reasonable efforts to safeguard the privacy of your information in accordance with this Privacy Policy, in no event will the information you provide to us create any fiduciary obligations to you on our part. It will not result in any liability to you on our part in the event any such information is inadvertently released by us or accessed by third parties without our consent. Kenclaudelambert.com is committed to data security with respect to information collected on our site during your shopping experience. If at any time you would like to make a purchase but do not feel comfortable transmitting your credit card information over the internet, do not hesitate to call us at +1 (778) 238-7863. Please note that each time your consent is required, we will inform you in advance and we will give you the option to either provide or refuse your consent.